KeyBack
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Free assessment

Clear boundaries before recovery work

Trust, Security & Recovery Process

A legitimate first assessment should establish ownership, technical feasibility and scope without asking you to expose wallet secrets.

What happens after contact

A seven-step, feasibility-first process

  1. 01

    Non-sensitive initial inquiry

    Describe the wallet type, approximate age, observed error and what material still exists—without including secrets or files.

  2. 02

    Preliminary feasibility assessment

    KeyBack considers whether the stated wallet format and surviving information suggest a realistic technical path.

  3. 03

    Clarification of available material

    Follow-up questions may cover software version, backup format, encryption state, device condition and non-secret password characteristics.

  4. 04

    Security considerations

    If sensitive material could later be needed, do not send it until the required handling and communication method have been discussed for that case.

  5. 05

    Scope, pricing and terms

    The definition of success, scope and terms are agreed before recovery work begins. Unless a written case agreement states otherwise, KeyBack's fee is 15% of assets for which usable access is successfully restored.

  6. 06

    Bounded recovery work

    Work proceeds only when authorized and technically feasible. No outcome is guaranteed.

  7. 07

    Clear case communication

    The result and available next steps are communicated without claiming that blockchain transactions can be reversed.

What KeyBack will not do

Limits matter

  • No unauthorized access or stolen-wallet recovery.
  • No claims that irreversible blockchain transactions can be reversed.
  • No guaranteed recovery or fabricated success rates.
  • No request for secrets merely to provide an initial opinion.

Founder credentials

Publicly verifiable educational credentials

IBM SkillsBuild Cybersecurity Fundamentals credential badge earned by Oren Barak

Cybersecurity Fundamentals — IBM SkillsBuild

Individual educational credential earned by Oren Barak and issued October 18, 2026. It does not represent an IBM endorsement, partnership, certification of KeyBack or security audit.

Verify on CredlyView certificate

Start without exposing the wallet

Describe the problem, not the secrets.

The initial feasibility assessment is free. Recovery is never guaranteed and depends on the wallet format, encryption and surviving information.

Start the non-sensitive assessment